Privacy Policy – Gloww Grove
At Gloww Grove, we value your privacy and are committed to protecting your personal information. This policy outlines how we collect, use, and safeguard your data when you visit our website or make a purchase.
1. Information We Collect
We collect the following types of information when you interact with our website:
a. Personal Information
- Full name
- Email address
- Phone number
- Shipping/billing address
- Payment details (not stored, processed securely via third-party providers)
b. Non-Personal Information
- IP address
- Browser type and version
- Pages visited and time spent
- Device type
This information helps us enhance your shopping experience and improve our services.
2. How We Use Your Information
Your data is used to:
- Process and fulfill orders
- Send order confirmations and updates
- Respond to inquiries or customer service requests
- Improve our website and user experience
- Send promotional offers (only with your consent)
3. Sharing Your Information
We do not sell or rent your personal data.
We may share limited information with:
- Trusted courier services for delivery
- Payment processors (e.g., Easypaisa, JazzCash, banks)
- Email or SMS service providers for order notifications or updates
All partners are required to respect your privacy and handle data responsibly.
4. Cookies & Tracking
We use cookies to:
- Recognize your device and preferences
- Keep items in your shopping cart
- Analyze traffic and improve performance
You can control or disable cookies through your browser settings.
5. Data Security
We implement strong security measures to protect your information. This includes:
- SSL encryption
- Secure payment gateways
- Limited access to sensitive data
However, no online method is 100% secure, and we cannot guarantee absolute protection.
6. Your Rights
You have the right to:
- Access or update your personal information
- Request deletion of your data (where applicable)
- Opt out of marketing communications at any time
For such requests, email us at [glowwgrove@gmail.com].
7. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices, so we recommend reviewing their policies separately.
8. Policy Updates
We may update this Privacy Policy occasionally. Changes will be posted on this page with a revised date. Continued use of our site indicates your acceptance of the updated policy.
9. Contact Us
For any privacy-related questions or concerns, contact us at:
📧 [glowwgrove@gmail.com]
📱 [03122578860]